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Home > Frequently Asked Questions (FAQs)
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Frequently Asked Questions
Answers to Coin Supply Express FAQs
Does Coin Supply Express have a blog and what is on it?
You bet we do. You can visit our blog at http://blog.coinsupplyexpress.com. Our blog is an ever expanding educational resource for coin collectors. For example, you can go to our blog to find an in-depth three part blog about Air-Tite Holders. It's more information than you'll ever want to know about Air-Tite holders but it's a good way for us to share everything that we know without bogging down our item pages with a mountain of information. If there is something you'd like to know about you can send us suggestions here.
How do I estimate shipping without entering my personal information?
We agree, you shouldn't have to enter pages of personal information to find out an estimate shipping cost. You can review the cost of shipping at any time and without entering personal information by adding an item(s) to your shopping cart and then using the VIEW CART/CHECKOUT link on the right edge of the colored bar across the top of all pages. When you do this you will see an area for your zip code at the bottom of your cart. Just fill that in and click the GET RATES button. You will see rates available shipping carriers that are based on the contents of your cart to the zip code that you entered. This rate will change as items are added or removed from your cart.
Why is an email address required an how will you use it?
Email addresses are primarily used to communicate with you about your order. You will receive emails regarding shipments. We may also send an email to you if we have a question about your order. Email addresses are also used to identify returning customers. This saves you from having to enter your billing and shipping information with each order. It also allows us to group all of your orders in one account so that we can refer to any of your purchases if you have questions. Coin Supply Express does include all new customers on our email list so that we can notify you of specials and new products. You can opt-out of our newsletter at any time by just clicking the opt-out link that is included in each one.
Can you send me product updates?
We receive a lot of request for product updates. Unfortunately, we are not able to notify each person of each product change on an individual basis. However, we do post changes and updates to twitter.
You can see our twitter updates here:
Twitter allows us to post brief messages. You do not need to sign-up for twitter to view these messages and updates but if you do have an account you can "follow" our twitters and have them sent to your email or mobile device, according to your twitter settings. In other words, you are in control and can choose how you want to see these updates and how frequently want to receive them. Here's a suggestion... create two twitter accounts - one for your friends & family and the other for companies that you do business with. This will make it so that you can follow companies without losing track of your personal contacts.
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